Privacy Policy

This Privacy Notice was last updated on 27/2/2024

Crescita Technology in Malaysia values your trust in us and respects the need to maintain the security and confidentiality of information that you provide to us, whether or not you are a Crescita client, a registered user or a visitor to our website. By submitting or providing your Personal Data, you consent to the use of your Personal Data collected by Crescita and all persons involved in the provision of services, recruitment and communicating with you, in the manner as set out in this Privacy Notice (“Notice”). This Notice is provided in accordance with the Personal Data Protection Act 2010.

This Notice applies only to the specific webpages of crescita.my designated as “Malaysia” in the upper right hand corner, which are referred to below as “the Website.” This Notice may be supplemented or amended from time to time by privacy policies that are specific to certain areas of this Website (e.g. recruitment in Workday). The Website may contain links to other sites, including sites maintained by other Crescita member firms in which case the privacy policies of the respective Crescita member firm will apply. You are encouraged to review each of these other website’s privacy policies before disclosing any Personal Data. If you are an entity or organization, references to “you” and “your” shall also include your employees, representatives and/or agents.

In the event of any conflict between the English version and the Bahasa Malaysia version, the English version shall prevail. Crescita shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the Website. By continuing to communicate with Crescita or by continuing to use Crescita’s services following the modifications, updates or amendments to this Notice shall signify your acceptance of such modifications, updates or amendments.

1. Collection of Personal Data

We collect only Personal Data that is specifically and voluntarily provided by you via manual or digital means such as filling up application / registration forms. We receive various types of private and Personal Data in the course of your communicating with Crescita or by continuing to use Crescita’s services, including but not limited to the following:-

a. name, address, NRIC, title, company address, email address, account number, telephone and fax numbers; and

b. any information which may identify you, your spouse or family members

The term ‘Personal Data’ means any information in our possession or control that relates directly or indirectly to an individual to the extent that the individual can be identified or are identifiable. In addition to the Personal Data you provide to Crescita directly, Crescita may also collect your Personal Data from a variety of sources, including without limitation at any meetings, events, conferences, seminars or talks organised or sponsored or attended by Crescita and/or from the cookies used on the Website (kindly refer to paragraph 8. Cookies and log files section below).

From time to time you may also voluntarily provide Crescita with unsolicited personal information – that is, other than where Crescita has requested the same (for example, through the Crescita websites). If you do wish to provide such information for any reason, you consent to Cescita using that information in the ways described in this Notice or as described at the point where you choose to disclose this information. We may also receive, store and process your Personal Data which are provided or made available by any third parties, social media, credit reference bodies, regulatory and law enforcement authorities, for reasons including delivery of our services, performance of conditions of agreements and/or to comply with our legal and regulatory obligations.

Further, when providing such unsolicited information, we ask that you not provide any sensitive personal information. We do not collect Personal Data on anyone below the age of 18 as a matter of policy unless as required by law. To the extent that you have provided (or will provide) Personal Data about your family members, spouse and/or other dependents that are below the age of 18, you confirm that you have explained to them that their Personal Data will be provided to, and processed by us and you represent and warrant that you have obtained their consent to the processing (including disclosure and transfer) of their Personal Data in accordance with this Notice.

2. Purpose of Personal Data collected

The main purposes (together “the Purposes”) for which we collect, use and process your Personal Data are :-

to provide our products and services
for recruitment purposes
to communicate, and maintain contact, with clients (including marketing communications)
for internal administrative and reporting purposes such as billing and invoicing
for maintaining our operations or client relationship management systems
other purposes related to our business (for example, photographs or videos we take at seminar or events may be used for training and promotional purposes)
to meet any applicable statutory or regulatory requirements and as necessary to comply with our obligation as prescribed by applicable laws, regulations, directions, court orders, by-laws, guidelines, circulars, codes or professional standards; and
to respond to an individual’s enquiries or complains

The list above is not intended to be exhaustive and may be updated from time to time.

3. Disclosure

It is Crescita’s policy only to disclose information to the third parties listed below (not exhaustive) for the Purposes:

banks and financial institutions
insurance providers
any professional bodies
any service providers
any professional advisors and external auditors
any third party when required to deliver publications or reference materials requested by you
any third party when required to facilitate conferences or events hosted by a third party
any other person in order for us to operate and maintain our business or carry out the activities set out in the Purposes or as instructed by you
law enforcement agencies
information technology (IT) service providers of our storage facility and databases
any party pursuant to a legal proceeding or potential legal proceeding

We recognise that your information is valuable and we take all reasonable measures to protect your information while it is in our care.

4. Retention

The Personal Data you submit to Crescita will only be retained for as long as is required for the purposes for which it was collected or as required by law. We retain Personal Data in accordance with Crescita’s retention policy which is in line with the applicable law.

5. Accuracy of Personal Data

When personally identifiable information is collected, Crescita assumes responsibility for keeping an accurate and up-to-date record of the Personal Data once you have submitted and verified the data. Crescita does not assume responsibility for verifying the ongoing accuracy of the content of Personal Data. If Crescita is informed by you that any of your Personal Data which we have collected is no longer accurate, Crescita will only make appropriate corrections based on the updated information provided by you. Crescita is committed to providing reasonable and practical access to you for the opportunity to identify and correct any inaccuracies. When requested and practical, Crescita will delete identifying information from current operational systems.

If you would like the details of the Personal Data which you have submitted to us, you have a right of access to such information and you may contact us at [email protected]. We may charge a fee for a request for access in accordance with applicable legal requirements.

6. Security

Crescita has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All Crescita employees follow a network-wide security policy. In particular, we ensure that all appropriate confidentiality obligations and technical and organisational security measures are in place to prevent any unauthorised or unlawful disclosure or processing of such information and data and the accidental loss or destruction of or damage to such information and data. Only authorised persons are provided access to Personal Data.

7. Cross border transfer

Personal Data collected by Crescita may be transferred to other individual Crescita firms, which are member firms of the worldwide Crescita organisation, where it is necessary (i) to meet the purpose for which you have submitted the information; or (ii) to enable you to be provided with information at a later date which may be of relevance and interest to you based on the nature and purpose of your requests; or (iii) maintaining our operations or client relationship management systems; or (iv) quality and risk management reviews; or (v) for marketing purposes. Your Personal Data may also be transferred to third party service providers who process information on Crescita’s behalf, including providers of information technology, identity management, website hosting and management, data analysis, data back-up, security and storage services. By submitting data to Crescita, you are providing explicit consent for cross border transmission of data collected for the fulfilment of your requests. As a result, your Personal Data may be transferred to territories outside the country where you are located. This includes countries that do not have laws that provide specific protection for Personal Data.

8. Cookies and log files

Cookies may be used on some pages of our site. “Cookies” are small text files placed on your hard drive that assist us in providing a more customised website experience. For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is Crescita’s policy to use cookies to make navigation of our websites easier for visitors and to facilitate efficient registration procedures. Site statistics are compiled by third parties, and therefore your IP address will be passed to third parties for statistical reporting only.

Where Crescita collects information through our Website, we automatically collect certain non-personal information regarding website use that does not identify you including but not limited to Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time of your access to the Website, the operating system you are using, the sections of the Website you visit, the content you download from the Website and the internet address of the website from which you linked directly to the Website. Crescita may use non-personal information to compile tracking information reports regarding site user demographics and site traffic patterns. None of the tracking information in the reports can be connected to your identities.

If you are concerned about cookies, most browsers permit individuals to decline cookies by changing the privacy settings on your browser. In most cases, a visitor may refuse a cookie and still fully navigate our websites, however other functionality in the Website may be impaired. After termination of the visit to the Website, you can always delete the cookie from your system if you wish.

In order to properly manage our Website we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to ensure that the Website presents the best web experience for visitors and is an effective information resource.

9. Opting-out and Unsubscribe

You will be given the opportunity to ‘opt-out’ of having your Personal Data used for purposes not directly related to the services, Website or the purpose at the point where Crescita asks for your Personal Data. If you change your mind at any time about receiving information from us, you can send us an email message or follow the instructions set out in our email to you to unsubscribe. Please be aware that once we have received your request to unsubscribe, it may take up to fourteen (14) working days for us to process your request and to be reflected in our systems. Therefore, you may still receive marketing materials/communication during this period of time.

10. Consequences for Not Consenting to this Notice

It is necessary for Crescita to collect and process Personal Data provided by you depending on the Purposes for which your Personal Data is collected. If you do not provide us with such Personal Data or do not consent to this Notice, we will not be able to effectively render our services to you or otherwise deal with you, if at all.

11. Customer Questions or Complaints

Crescita honours its commitment to protect its customers’ privacy. If you have any queries, concerns or complaints on customer information or services, or if you wish to correct or access your Personal Data, please contact us at the following address: –

Crescita Technology(M) Sdn Bhd,
3-22 Tower C, Kenwingston Business Centre, Persiaran Bestari, 63000, Persiaran Cyberjaya.